Phishing Email Scams

Learn how to detect suspicious email messages that appear to be from Veritiv Operating Company (AAC). If you encounter a suspicious email message don’t respond, click on any links, or open attachments.

 

What is phishing?

Phishing is usually a two-part scam involving an email message containing links to a fraudulent website requesting sensitive information such as username, password, and account details. Once obtained, your personal and financial information can be used to access your bank accounts and steal money.

 

How to recognize a phishing email?

Phishing emails are becoming more sophisticated and difficult to distinguish from legitimate emails. By impersonating a reputable company’s communications, these emails tend to use clever and compelling language, such as an urgent need for you to update your information or communicate with you for your security. To spot a phishing email, look for a combination of red flags. In this example, notice:

1. Non-Veritiv Operating Company email address: The email address of the sender does not include the veritivcorp.com domain name, instead using something like “comcast.net”: Veritiv2@comcast.net.

2. Urgent call to action: The email includes an urgent request in the subject line and message copy, such as “for your protection and for security reasons.” Phishing emails may also contain extra spacing or unusual punctuation in addition to other red flags.

3. Suspicious URL: The email contains a link to a non-Veritiv Operating URL, which could be a fraudulent website. If you’re using a laptop or desktop computer, you can check a link’s URL by hovering over it with your cursor, and the URL will show in your browser window.

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